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ï»\xBF Jinghua Times News (Reporter Yuan Guoli) Consumers Association yesterday released the 2014 National Consumers Association Organization accepted automotive product complaints, many car prices, the largest volume of complaints Shanghai Volkswagen for 863, followed by Changan include Ford, Shanghai GM, FAW-Volkswagen, Beijing Hyundai, Dongfeng Nissan. For FAW-Volkswagen new Jetta door broken shaft, the Consumers Association said it would continue to focus on. Service complaints will increase, according to the Consumers Association statistics, last year the National Consumers Association received a total automotive (including parts) Complaints 1.4 million pieces, including product quality, contract disputes and service problems are the main cause of complaints, close to the total complaints the amount of Qi Cheng. Consumers Association pointed out that, although the car quality complaints accounted for four percent, but the future of this proportion is likely to decline in favor of an increase in sales and service side of the end disputes. Complaints car sales and maintenance services mainly involves four aspects, namely, mandatory spending, contractual issues, vehicle maintenance service quality and cost issues. Consumers Association analysis pointed out that this is because of increased competition car brands, car dealers operating pressure, combined with reduced vehicle profit margins, resulting in false propaganda and distributors bundling issues, such complaints increased sales end. Further, since the vehicle maintenance information technology can not effectively open, resulting in the maintenance of information monopoly, so that overall vehicle maintenance level is not satisfactory. Zhicijiagao plus auto parts, counterfeit parts to fish, 4S shop maintenance quality is not satisfactory and so, so service disputes increased. Shanghai Volkswagen was the most complaints to the Consumers Association statistics show that there are 56 brands of consumer complaints to the Consumers Association. Wherein the maximum volume of complaints Shanghai Volkswagen, reaching 863, followed by including Ford, Shanghai GM and FAW Volkswagen. Shanghai Volkswagen quality, counterfeit, and service contracts, in 56 complaint are ranked first in car prices. But it comes to security issues, FAW-Volkswagen were most complaints for eight. In terms of cars, the Consumers Association analysis pointed out that last year received a total of Ashkenazi car complaints accounted for 15.97% of the total annual complaints ranked first, followed by their own brands, the Japanese, the US Department. But Consumers